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FAQ

Is your soap made with lye?

Yes all natural soap is made with lye.  Soap is made by the chemical reation known as soaponification.  Here, oils are mixed with lye in specific proportions where the lye reacts with the oiis converting it to soap.  During this process ALL of the lye is consumed and is not present in the soap.

Does natural soap have a shelf life?

Natural soap has a shelf life of a several years or more. In fact natural soap gets milder and longer lasting with age.

Unlike commercially produced soaps that use synthetic preservatives, we use all natural preservatives; Grapefruit Seed Extract and Rosemary Leaf Extract. It is always best to store natural soap in a cool, dry place until you're ready to use it, and try to keep it dry when you do.

What is the white powdery substance on the tops of some soaps?

This is called 'soda ash' and is a harmless substance that can sometimes form where air meets the top of the soap loaf during saponification. It will rinse off in the first use.

What is the difference between soy candles and paraffin candles?

Paraffin wax is the final by-product of petroleum refining. It releases potentially harmful petroleum pollutants in the air, including several known carcinogens, according to the EPA. 

Soy wax is all natural made from soy beans, which are a renewable resource that is grown here in the United States.  No harmful chemicals are released with soy wax.

My soy candle seems to be sweating.  What is this?

This is called "Soy Sweat". Since soybean wax has a lower melting point than oil based paraffin wax it can sometimes release excess oils during significant temperature changes. This often happens after shipping across the country.  Generally a small pool or droplets will form that you can leave or wipe off.  Sweat from soy candles will NOT affect the burn quality and will generally not show up again after your first burn.

To remove the oil, use a paper towel to gently wipe it clean. And always remember to store your soy candles in a cool place, out of direct sunlight.

Why does my soy candle look frosty?

Frosting is a natural characteristic of soy, and is part of the soy experience! It is not a flaw, and it is strictly unique to pure soy candles.

Why is my candle flame is weak?

The natural capillary action of the wood wick may be clogged with excess carbon build up.  Extinguish the candle, and once the wax hardens break off the burnt portion of the wick, then relight.